Privacy Policy for Bryams Delivery App
Effective Date: September 14, 2026
Data Controller: Bryams
This Privacy Policy explains how the Bryams Delivery app (“we”, “our”, or “us”) collects, uses, shares, and protects the personal data of delivery personnel and riders. This policy complies with the Nigeria Data Protection Act (NDPA) 2023 and Google Play Developer Policies.
1. Information We Collect To facilitate delivery and ride services, we collect the following categories of personal data:
- Personal Identification: Name, phone number, email address, profile photo, and government-issued identification (for driver verification and compliance).
- Location Data (Foreground & Background): We collect precise GPS location data. Crucially, this app collects location data in the background even when the app is closed or not in use. This is required to track active deliveries/rides, calculate fares, navigate routes, and provide real-time updates to customers and administrators.
- Financial Information: Bank account details or wallet information for earnings disbursements and withdrawals.
- Device & Usage Data: IP address, device type, operating system, Firebase Cloud Messaging (FCM) tokens, and app interaction logs.
- Media & Files: Images or files uploaded via the camera or gallery (e.g., vehicle documents, proof of delivery, profile pictures).
2. Lawful Basis & How We Use Your Data Under the NDPA 2023, we process your data based on Contractual Necessity (to provide the delivery service) and Legitimate Interest (to ensure safety and prevent fraud). We use your data to:
- Assign delivery orders and ride requests based on proximity.
- Calculate accurate travel distances, times, and earnings.
- Authenticate your account and verify vehicle/identity documents.
- Send transactional push notifications (e.g., new orders, safety alerts, earning updates).
- Resolve support tickets and user disputes.
3. Data Sharing & Third Parties We do not sell your personal data. We only share data with:
- Customers: Your name, vehicle details, profile picture, and real-time location are shared with the customer during an active order/ride to facilitate the service.
- Service Providers: Third-party cloud hosts (e.g., Google Cloud, Firebase) and mapping services (e.g., Google Maps API) that assist in operating our platform.
- Legal Authorities: When mandated by Nigerian law enforcement or regulatory bodies (e.g., NDPC).
4. Data Security & Retention We employ industry-standard encryption, secure servers, and authenticated APIs (via Bearer tokens) to protect your data from unauthorized access. We retain your personal data only for as long as your account is active or as required to fulfill legal and financial obligations.
5. Your Rights (NDPA 2023) As a data subject in Nigeria, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Update or correct inaccurate information in your profile.
- Deletion: Request the deletion of your account and associated data.
- Withdraw Consent: Revoke location or camera permissions via your device settings (Note: restricting location access will prevent the app from functioning).
6. Contact Us For any privacy-related inquiries, data deletion requests, or to exercise your NDPA rights, please contact our Data Protection Officer at bsc@bryamssmartandclassic.org.
